Mexico City's Terminal 2 instructions
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Arrival Instructions from Terminal 2
(Terminal 2 only serves - Continental, Delta or Aeromexico)
If you are on Delta, Continental or Aeromexico, you will come into Terminal 2 at the airport. You won't
have to go to Terminal 1 for any reason (other than to meet a friend or relative if needed). Once off
the plane, arriving to immigration and customs are very straight forward and all in a line; there is no
where else to go, just keep walking and follow the corridors and the other passengers. Once at the
immigration area, find the line for foreigners.
At immigration, you’ll need to provide your passport and your immigration and customs forms. The
bottom portion (index card size), of the immigration form is your temporary visa for stay in Mexico .
Don’t lose it; you’ll need to turn it in once you leave. Once through immigration, you’ll continue on to
the baggage claim area. Pick up your bags and head to customs located at one of the exits. You’ll
have to pick up your bags and run them through an x-ray machine that will check for any items not
permitted in Mexico and items that you should pay a duty tax. All personal items that you plan to take
out of Mexico with you are fine. Items that you plan to sell or that have commercial value are the ones
they are looking for. You’ll also have to push a button for a random inspection. If a green light come
up, you’re free to pass. If a red light comes up, you must place your bags on a table for inspection.
They’ll open your bags and move things around for a physical inspection. The red lights don’t come
up very often. At the exit of customs are automatic frosted sliding glass doors.
Once you come out of the frosted sliding glass doors of customs, start looking for two things. 1) A
change house, to change money into pesos if you need pesos. You’ll need some to start off with
because once you get to Puebla, the dollar is not widely accepted. Mexico is a highly cash based
country, especially in small stores. I would recommend changing around $50 - $100 dollars to start,
depending on your length of stay. If you have a credit card or debit card, you’ll be able to purchase a
bus ticket with it, but have cash as a backup. The second thing you're looking for is 2) a store that
sells refreshments, gum, magazines, etc. and buy a public phone card called a “tarjeta LADA para
teléfono público” (Tar-HETa LAH-Dah PAR-a Te-lEF-on-oh POO-Blic-oh). They sell them in
$30, $50, $100 and $200 pesos. The one for $30 pesos should be sufficient. Save the card to call
us after you've purchased your ticket. (If you have a cell phone that works in Mexico, you can
use it to call and can skip this last step of buying a "tarjeta LADA")
You can pick up the non-stop luxury bus to Puebla from Terminal 2; there is no reason for you to go
all the way to Terminal 1.
From the customs exit you’ll go to the right and all the way to the end of the terminal towards doors to
the outside with many windows that let in natural light. You'll head out the doors and to a small
building on the right to purchase your bus tickets. Let me know if you want a picture. There is a
parking area for buses and to the right-hand side is a small building that has a waiting area and a bus
ticket counter in the back corner. The bus company that you’ll be riding with is called, “Estrella
Roja”. Look for the place at the ticket counter that says, “PUEBLA” and buy a ticket to a bus station
called “4 Poniente”. You’ll have two options, 4 Poniente and CAPU. CAPU is the big bus terminal
and you don’t want this one. 4 Poniente is a private bus station only served by buses coming and
going to and from the airport. It’s nicer, calmer and closer, so buy a ticket to 4 Poniente (Cuatro
Poniente). A one-way ticket has a cost of $194 pesos. You can pay with pesos or dollars(at a low
exchange rate) and you can usually pay with credit/debit cards. Buy a one-way ticket (boleto
sencillo). You can buy a round trip ticket (boleto redondo) now, but you don’t save any money and
you have to hold onto and present the ticket stub in order to redeem it for a ticket upon your return.
From the ticket counters turn around in 180 degrees and head outside. There is a small temporary
counter set up for the bus company, Estrella Roja. Present your ticket and they’ll inform you if your
bus is the next one. Stay alert, and wait for the next bus, it picks up passengers quickly and then
departs. Give your luggage to one of the men who put the bags under the bus and then wait for a
luggage ticket. You’ll show the luggage ticket when you arrive to Puebla and they’ll compare it to
make sure you don’t have someone else’s luggage by mistake and to make sure no one gets your
luggage. At the “4 Poniente” bus station in Puebla, we’ll meet you and give you a small orientation
and take you to your host family’s house. If you have time to call us from the airport, please do in
order to let us know that you arrived and when you'll be leaving the airport. If not, wait until you arrive
to Puebla and call us from there. Calling instructions are next:
With your phone card that you purchased earlier:
Upon purchasing a bus ticket, find a teléfono público (public payphone) with a TELMEX logo on it.
Pick up the receiver and introduce the phone card you purchased into the slot with the microchip
facing up and towards the pay phone. Call us to let us know that you have arrived and what time
you're bus is scheduled to leave, so we can better calculate your arrival time and meet you in Puebla.
Phone numbers:
From a payphone/landline:
From a cell phone: (in Mexico)
If by chance something happens and you don’t have time to call or you’re having trouble getting in
touch with us, go to Puebla and once you arrive you can call us and we’ll meet you at the bus station
within 20 minutes.
Once in Puebla dial:
From a cell phone: (in Puebla or anywhere in Mexico)
If there's any confusion with this, let us know before you leave for Mexico, info@livitspanish.com.
(Terminal 2 only serves - Continental, Delta or Aeromexico)
If you are on Delta, Continental or Aeromexico, you will come into Terminal 2 at the airport. You won't
have to go to Terminal 1 for any reason (other than to meet a friend or relative if needed). Once off
the plane, arriving to immigration and customs are very straight forward and all in a line; there is no
where else to go, just keep walking and follow the corridors and the other passengers. Once at the
immigration area, find the line for foreigners.
At immigration, you’ll need to provide your passport and your immigration and customs forms. The
bottom portion (index card size), of the immigration form is your temporary visa for stay in Mexico .
Don’t lose it; you’ll need to turn it in once you leave. Once through immigration, you’ll continue on to
the baggage claim area. Pick up your bags and head to customs located at one of the exits. You’ll
have to pick up your bags and run them through an x-ray machine that will check for any items not
permitted in Mexico and items that you should pay a duty tax. All personal items that you plan to take
out of Mexico with you are fine. Items that you plan to sell or that have commercial value are the ones
they are looking for. You’ll also have to push a button for a random inspection. If a green light come
up, you’re free to pass. If a red light comes up, you must place your bags on a table for inspection.
They’ll open your bags and move things around for a physical inspection. The red lights don’t come
up very often. At the exit of customs are automatic frosted sliding glass doors.
Once you come out of the frosted sliding glass doors of customs, start looking for two things. 1) A
change house, to change money into pesos if you need pesos. You’ll need some to start off with
because once you get to Puebla, the dollar is not widely accepted. Mexico is a highly cash based
country, especially in small stores. I would recommend changing around $50 - $100 dollars to start,
depending on your length of stay. If you have a credit card or debit card, you’ll be able to purchase a
bus ticket with it, but have cash as a backup. The second thing you're looking for is 2) a store that
sells refreshments, gum, magazines, etc. and buy a public phone card called a “tarjeta LADA para
teléfono público” (Tar-HETa LAH-Dah PAR-a Te-lEF-on-oh POO-Blic-oh). They sell them in
$30, $50, $100 and $200 pesos. The one for $30 pesos should be sufficient. Save the card to call
us after you've purchased your ticket. (If you have a cell phone that works in Mexico, you can
use it to call and can skip this last step of buying a "tarjeta LADA")
You can pick up the non-stop luxury bus to Puebla from Terminal 2; there is no reason for you to go
all the way to Terminal 1.
From the customs exit you’ll go to the right and all the way to the end of the terminal towards doors to
the outside with many windows that let in natural light. You'll head out the doors and to a small
building on the right to purchase your bus tickets. Let me know if you want a picture. There is a
parking area for buses and to the right-hand side is a small building that has a waiting area and a bus
ticket counter in the back corner. The bus company that you’ll be riding with is called, “Estrella
Roja”. Look for the place at the ticket counter that says, “PUEBLA” and buy a ticket to a bus station
called “4 Poniente”. You’ll have two options, 4 Poniente and CAPU. CAPU is the big bus terminal
and you don’t want this one. 4 Poniente is a private bus station only served by buses coming and
going to and from the airport. It’s nicer, calmer and closer, so buy a ticket to 4 Poniente (Cuatro
Poniente). A one-way ticket has a cost of $194 pesos. You can pay with pesos or dollars(at a low
exchange rate) and you can usually pay with credit/debit cards. Buy a one-way ticket (boleto
sencillo). You can buy a round trip ticket (boleto redondo) now, but you don’t save any money and
you have to hold onto and present the ticket stub in order to redeem it for a ticket upon your return.
From the ticket counters turn around in 180 degrees and head outside. There is a small temporary
counter set up for the bus company, Estrella Roja. Present your ticket and they’ll inform you if your
bus is the next one. Stay alert, and wait for the next bus, it picks up passengers quickly and then
departs. Give your luggage to one of the men who put the bags under the bus and then wait for a
luggage ticket. You’ll show the luggage ticket when you arrive to Puebla and they’ll compare it to
make sure you don’t have someone else’s luggage by mistake and to make sure no one gets your
luggage. At the “4 Poniente” bus station in Puebla, we’ll meet you and give you a small orientation
and take you to your host family’s house. If you have time to call us from the airport, please do in
order to let us know that you arrived and when you'll be leaving the airport. If not, wait until you arrive
to Puebla and call us from there. Calling instructions are next:
With your phone card that you purchased earlier:
Upon purchasing a bus ticket, find a teléfono público (public payphone) with a TELMEX logo on it.
Pick up the receiver and introduce the phone card you purchased into the slot with the microchip
facing up and towards the pay phone. Call us to let us know that you have arrived and what time
you're bus is scheduled to leave, so we can better calculate your arrival time and meet you in Puebla.
Phone numbers:
From a payphone/landline:
- To my Cell phone – dial “045 222 491 2006”
To the School number – “01 222 271 6880”
To the Alternative School number – “01 222 228 7058”
From a cell phone: (in Mexico)
- To my cell phone – dial “222 491 2006”
To the School number – “222 271 6880”
To the Alternative School number – “222 228 7058”
If by chance something happens and you don’t have time to call or you’re having trouble getting in
touch with us, go to Puebla and once you arrive you can call us and we’ll meet you at the bus station
within 20 minutes.
Once in Puebla dial:
- To my Cell phone – dial “044 222 491 2006”
To the School number – “271 6880”
To the Alternative School number – “228 7058”
From a cell phone: (in Puebla or anywhere in Mexico)
- To my cell phone – dial “222 491 2006”
To the School number – “222 271 6880”
To the Alternative School number – “222 228 7058”
If there's any confusion with this, let us know before you leave for Mexico, info@livitspanish.com.
2011