Instrucciones a Puebla
| The immersion experience comes to an end, but the Spanish never will |
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Puebla International Airport
The Puebla international airport is served from the USA by two major airlines with very few arrivals.
Continental operates one flight daily (arrival to Puebla around 8:30pm) from Houston and Aeromexico
operates a few flights per week from New York. If it is convenient for you to fly into Puebla through
one of these companies we can arrange to pick you up from the airport or we can send you
instructions to take a bus or taxi from the airport into Puebla.
Mexico City - Benito Juarez International Airport
The Mexico City Benito Jaurez International Airport allows you a lot more flight schedules and is in
many cases cheaper than flying into Puebla. The Mexico city airport is located around 2 hours from
Puebla by bus. There are first class buses with refreshments and movies on-board that leave around
every half hour between 5am and 12pm 7 days a week. Depending on which airline your flying with
you will arrive to either Mexico City's Terminal 1 or Terminal 2 at the airport.
Terminal 2 serves only Continental, Delta and Aeromexico's international flights. If you are on any
other international flight, you will arrive to Terminal 1. You can click here to see a complete list of
national and international airlines that fly into Mexico City.
Terminal 1 instructions are directly below and instructions for Terminal 2 follow.
Print the instructions for use during your trip. If you want only the instructions for one
Terminal or the other, copy the text you need and copy it into a new document.
The Puebla international airport is served from the USA by two major airlines with very few arrivals.
Continental operates one flight daily (arrival to Puebla around 8:30pm) from Houston and Aeromexico
operates a few flights per week from New York. If it is convenient for you to fly into Puebla through
one of these companies we can arrange to pick you up from the airport or we can send you
instructions to take a bus or taxi from the airport into Puebla.
Mexico City - Benito Juarez International Airport
The Mexico City Benito Jaurez International Airport allows you a lot more flight schedules and is in
many cases cheaper than flying into Puebla. The Mexico city airport is located around 2 hours from
Puebla by bus. There are first class buses with refreshments and movies on-board that leave around
every half hour between 5am and 12pm 7 days a week. Depending on which airline your flying with
you will arrive to either Mexico City's Terminal 1 or Terminal 2 at the airport.
Terminal 2 serves only Continental, Delta and Aeromexico's international flights. If you are on any
other international flight, you will arrive to Terminal 1. You can click here to see a complete list of
national and international airlines that fly into Mexico City.
Terminal 1 instructions are directly below and instructions for Terminal 2 follow.
Print the instructions for use during your trip. If you want only the instructions for one
Terminal or the other, copy the text you need and copy it into a new document.
Puebla Arrival Instructions
Arrival Instructions from Terminal 1 (flights other than with Continental, Delta or Aeromexico)
Once off the plane head to immigration. You’ll need to go down stairs to a lower level. Once you get
off the plane, you'll be in the main arrival and departure gate terminal. You may get off at a gate that
is at a bit of a distance from the immigration area. There is only one entrance and staircase/escalator
that goes down to immigration. It is in front of gates 19A, 19B, 19C and 19D (between gates 18 and
20). If you are having trouble locating where to go, ask an airport information person wearing a
Informacion jacket or vest or security person. There are also scattered information kiosks throughout
the airport. Don't worry, the airport is not very big. Once downstairs and in the immigration area, find
the line for foreigners.
At immigration, you’ll need to provide your passport and your immigration and customs forms. The
bottom portion, (index card size), of the immigration form is your temporary visa for stay in Mexico .
Don’t lose it; you’ll need to turn it in once you leave. Once through immigration, you’ll continue on to
the baggage claim area. Pick up your bags and head to customs located at one of the exits. You’ll
have to pick up your bags and run them through an x-ray machine that will check for any items not
permitted in Mexico and items that you should pay a duty tax. All personal items that you plan to take
out of Mexico with you are fine. Items that you plan to sell or that have commercial value are the ones
they are looking for. You’ll also have to push a button for a random inspection. If a green light come
up, you’re free to pass. If a red light comes up, you must place your bags on a table for inspection.
They’ll open your bags and move things around for a physical inspection. The red lights don’t come
up very often. At the exit of customs are automatic frosted sliding glass doors.
Once you come out of the frosted sliding glass doors of customs, start looking for two things. 1) A
change house, to change money into pesos if you need pesos. You’ll need some to start off with
because once you get to Puebla, the dollar is not widely accepted. Mexico is a highly cash based
country, especially in small stores. I would recommend changing around $50 - $100 dollars to start,
depending on your length of stay. If you have a credit card or debit card, you’ll be able to purchase a
bus ticket with it, but have cash as a backup. The second thing you're looking for is 2) a store that
sells refreshments, gum, magazines, etc. and buy a public phone card called a “tarjeta LADA para
teléfono público” (Tar-HETa LAH-Dah PAR-a Te-lEF-on-oh POO-Blic-oh). They sell them in
$30, $50, $100 and $200 pesos. The one for $30 pesos should be sufficient. Save the card to call
us after you've purchased your ticket.
From the Customs exit you’ll have to go upstairs to the next level in the airport. There is a food
section upstairs in a hallway; all fast food places. At one end of the fast food area is an “Italian Coffee
Company” kiosk. In front of the kiosk (or to one side, depending on your point of view) there is a long
corridor with glass windows to one side that look out onto the airport tarmac and airplanes below. Go
to the end of the corridor to bus ticket counters. The bus company that you’ll be riding with is called,
“Estrella Roja”. Look for the place at the ticket counter that says, “ PUEBLA ” and buy a ticket to a
bus station called “4 Poniente”. You’ll have two options, 4 Poniente and CAPU. CAPU is the big bus
terminal and you DON'T want this one. 4 Poniente is a private bus station only served by buses
coming and going to and from the airport. It’s nicer, calmer and closer, so get one to 4 Poniente
(Cuatro Poniente). A one-way ticket has a cost of $170 pesos. You can usually pay with credit/debit
cards or cash. Buy a one-way ticket (boleto sencillo). You can buy a round trip ticket (boleto
redondo) now, but you don’t save any money and you have to hold onto and present the ticket stub in
order to redeem it for a ticket upon your return. From the ticket counters head to the right and down
some escalators. If you prefer, there is a ramp past the escalators that you can take down to the next
level. Here look for the Estrella Roja bus and show your ticket to one of the workers in front of the
bus. They’ll either tell you to hold on for the next bus or to go ahead and board that one. They board
usually around 5 – 10 minutes before departure. Right before you board, give your luggage to one of
the men who put the bags under the bus and then wait for a luggage ticket from him. You’ll show the
luggage ticket when you arrive to Puebla and they’ll compare it to make sure you don’t have someone
else’s luggage by mistake and to make sure no one gets your luggage. This bus will stop at Terminal
2 for a few minutes to load other passengers before proceeding to Puebla , so don’t get off. At the “4
Poniente” bus station in Puebla , we’ll meet you and give you a small orientation and take you to your
host family’s house.
With your phone card that you purchased earlier: Just after you get a bus ticket, find a teléfono
publico (public payphone) with a TELMEX logo on it. Pick up the receiver and introduce the phone
card you purchased into the slot with the microchip facing up and towards the payphone. Call us to
let us know that you have arrived and what time you're bus is scheduled to leave, so we can better
calculate your arrival time.
Phone numbers:
Cell phone – dial “045 222 491 2006”
School number – “01 222 271 6880”
Alternative School number – “01 222 228 7058”
If by chance something happens and you don’t have time to call or you’re having trouble getting in
touch with us, go to Puebla and once you arrive you can call us and we’ll meet you at the bus station
within 20 minutes.
Once in Puebla dial:
Cell phone – dial “044 222 491 2006”
School number – “271 6880”
Alternative School number – “228 7058”
If there's any confusion with this, let us know, info@livitspanish.com.
Once off the plane head to immigration. You’ll need to go down stairs to a lower level. Once you get
off the plane, you'll be in the main arrival and departure gate terminal. You may get off at a gate that
is at a bit of a distance from the immigration area. There is only one entrance and staircase/escalator
that goes down to immigration. It is in front of gates 19A, 19B, 19C and 19D (between gates 18 and
20). If you are having trouble locating where to go, ask an airport information person wearing a
Informacion jacket or vest or security person. There are also scattered information kiosks throughout
the airport. Don't worry, the airport is not very big. Once downstairs and in the immigration area, find
the line for foreigners.
At immigration, you’ll need to provide your passport and your immigration and customs forms. The
bottom portion, (index card size), of the immigration form is your temporary visa for stay in Mexico .
Don’t lose it; you’ll need to turn it in once you leave. Once through immigration, you’ll continue on to
the baggage claim area. Pick up your bags and head to customs located at one of the exits. You’ll
have to pick up your bags and run them through an x-ray machine that will check for any items not
permitted in Mexico and items that you should pay a duty tax. All personal items that you plan to take
out of Mexico with you are fine. Items that you plan to sell or that have commercial value are the ones
they are looking for. You’ll also have to push a button for a random inspection. If a green light come
up, you’re free to pass. If a red light comes up, you must place your bags on a table for inspection.
They’ll open your bags and move things around for a physical inspection. The red lights don’t come
up very often. At the exit of customs are automatic frosted sliding glass doors.
Once you come out of the frosted sliding glass doors of customs, start looking for two things. 1) A
change house, to change money into pesos if you need pesos. You’ll need some to start off with
because once you get to Puebla, the dollar is not widely accepted. Mexico is a highly cash based
country, especially in small stores. I would recommend changing around $50 - $100 dollars to start,
depending on your length of stay. If you have a credit card or debit card, you’ll be able to purchase a
bus ticket with it, but have cash as a backup. The second thing you're looking for is 2) a store that
sells refreshments, gum, magazines, etc. and buy a public phone card called a “tarjeta LADA para
teléfono público” (Tar-HETa LAH-Dah PAR-a Te-lEF-on-oh POO-Blic-oh). They sell them in
$30, $50, $100 and $200 pesos. The one for $30 pesos should be sufficient. Save the card to call
us after you've purchased your ticket.
From the Customs exit you’ll have to go upstairs to the next level in the airport. There is a food
section upstairs in a hallway; all fast food places. At one end of the fast food area is an “Italian Coffee
Company” kiosk. In front of the kiosk (or to one side, depending on your point of view) there is a long
corridor with glass windows to one side that look out onto the airport tarmac and airplanes below. Go
to the end of the corridor to bus ticket counters. The bus company that you’ll be riding with is called,
“Estrella Roja”. Look for the place at the ticket counter that says, “ PUEBLA ” and buy a ticket to a
bus station called “4 Poniente”. You’ll have two options, 4 Poniente and CAPU. CAPU is the big bus
terminal and you DON'T want this one. 4 Poniente is a private bus station only served by buses
coming and going to and from the airport. It’s nicer, calmer and closer, so get one to 4 Poniente
(Cuatro Poniente). A one-way ticket has a cost of $170 pesos. You can usually pay with credit/debit
cards or cash. Buy a one-way ticket (boleto sencillo). You can buy a round trip ticket (boleto
redondo) now, but you don’t save any money and you have to hold onto and present the ticket stub in
order to redeem it for a ticket upon your return. From the ticket counters head to the right and down
some escalators. If you prefer, there is a ramp past the escalators that you can take down to the next
level. Here look for the Estrella Roja bus and show your ticket to one of the workers in front of the
bus. They’ll either tell you to hold on for the next bus or to go ahead and board that one. They board
usually around 5 – 10 minutes before departure. Right before you board, give your luggage to one of
the men who put the bags under the bus and then wait for a luggage ticket from him. You’ll show the
luggage ticket when you arrive to Puebla and they’ll compare it to make sure you don’t have someone
else’s luggage by mistake and to make sure no one gets your luggage. This bus will stop at Terminal
2 for a few minutes to load other passengers before proceeding to Puebla , so don’t get off. At the “4
Poniente” bus station in Puebla , we’ll meet you and give you a small orientation and take you to your
host family’s house.
With your phone card that you purchased earlier: Just after you get a bus ticket, find a teléfono
publico (public payphone) with a TELMEX logo on it. Pick up the receiver and introduce the phone
card you purchased into the slot with the microchip facing up and towards the payphone. Call us to
let us know that you have arrived and what time you're bus is scheduled to leave, so we can better
calculate your arrival time.
Phone numbers:
Cell phone – dial “045 222 491 2006”
School number – “01 222 271 6880”
Alternative School number – “01 222 228 7058”
If by chance something happens and you don’t have time to call or you’re having trouble getting in
touch with us, go to Puebla and once you arrive you can call us and we’ll meet you at the bus station
within 20 minutes.
Once in Puebla dial:
Cell phone – dial “044 222 491 2006”
School number – “271 6880”
Alternative School number – “228 7058”
If there's any confusion with this, let us know, info@livitspanish.com.
Arrival Instructions from Terminal 2 (Continental, Delta or Aeromexico)
If you are on Delta, Continental or Aeromexico, you will come into terminal 2 at the airport. The
immigration and customs are very straight forward and all in a line; easy to find getting off the plane,
because there is no where else to go. Once at the immigration area, find the line for foreigners.
At immigration, you’ll need to provide your passport and your immigration and customs forms. The
bottom portion, (index card size), of the immigration form is your temporary visa for stay in Mexico .
Don’t lose it; you’ll need to turn it in once you leave. Once through immigration, you’ll continue on to
the baggage claim area. Pick up your bags and head to customs located at one of the exits. You’ll
have to pick up your bags and run them through an x-ray machine that will check for any items not
permitted in Mexico and items that you should pay a duty tax. All personal items that you plan to take
out of Mexico with you are fine. Items that you plan to sell or that have commercial value are the ones
they are looking for. You’ll also have to push a button for a random inspection. If a green light come
up, you’re free to pass. If a red light comes up, you must place your bags on a table for inspection.
They’ll open your bags and move things around for a physical inspection. The red lights don’t come
up very often. At the exit of customs are automatic frosted sliding glass doors.
Once you come out of the frosted sliding glass doors of customs, start looking for two things. 1) A
change house, to change money into pesos if you need pesos. You’ll need some to start off with
because once you get to Puebla, the dollar is not widely accepted. Mexico is a highly cash based
country, especially in small stores. I would recommend changing around $50 - $100 dollars to start,
depending on your length of stay. If you have a credit card or debit card, you’ll be able to purchase a
bus ticket with it, but have cash as a backup. The second thing you're looking for is 2) a store that
sells refreshments, gum, magazines, etc. and buy a public phone card called a “tarjeta LADA para
teléfono público” (Tar-HETa LAH-Dah PAR-a Te-lEF-on-oh POO-Blic-oh). They sell them in
$30, $50, $100 and $200 pesos. The one for $30 pesos should be sufficient. Save the card to call
us after you've purchased your ticket.
From the customs exit you’ll go to the right and all the way to the end of the terminal. One end dead
ends into a wall and one end dead ends into doors to the outside. There are many doors and
windows that let in natural light on the side that leads to the outside. You’ll go to this end to purchase
your bus tickets. Let me know if you want a picture. Outside the doors is a parking area for buses,
and to one side is another smaller building that has a waiting area and in the far back corner a bus
ticket counter The bus company that you’ll be riding with is called, “Estrella Roja”. Look for the place
at the ticket counter that says, “PUEBLA” and buy a ticket to a bus station called “4 Poniente”. You’ll
have two options, 4 Poniente and CAPU. CAPU is the big bus terminal and you don’t want this one. 4
Poniente is a private bus station only served by buses coming and going to and from the airport. It’s
nicer, calmer and closer, so buy a ticket to 4 Poniente (Cuatro Poniente). A one-way ticket has a
cost of $170 pesos. You can usually pay with credit/debit cards or cash. Buy a one-way ticket (boleto
sencillo). You can buy a round trip ticket (boleto redondo) now, but you don’t save any money and
you have to hold onto and present the ticket stub in order to redeem it for a ticket upon your return.
From the ticket counters turn around in 180 degrees and head outside. There is a small temporary
counter set up for the bus company, Estrella Roja. Present your ticket and they’ll inform you if your
bus is the next one. They’ll call you when your bus is near. Give your luggage to one of the men who
put the bags under the bus and then wait for a luggage ticket. You’ll show the luggage ticket when
you arrive to Puebla and they’ll compare it to make sure you don’t have someone else’s luggage by
mistake and to make sure no one gets your luggage. At the “4 Poniente” bus station in Puebla, we’ll
meet you and give you a small orientation and take you to your host family’s house.
Phone numbers:
Cell phone – dial “045 222 491 2006”
School number – “01 222 271 6880”
Alternative School number – “01 222 228 7058”
If by chance something happens and you don’t have time to call or you’re having trouble getting in
touch with us, go to Puebla and once you arrive you can call us and we’ll meet you at the bus station
within 20 minutes.
Once in Puebla dial:
Cell phone – dial “044 222 491 2006”
School number – “271 6880”
Alternative School number – “228 7058”
If there's any confusion with this, let us know, info@livitspanish.com.
If you are on Delta, Continental or Aeromexico, you will come into terminal 2 at the airport. The
immigration and customs are very straight forward and all in a line; easy to find getting off the plane,
because there is no where else to go. Once at the immigration area, find the line for foreigners.
At immigration, you’ll need to provide your passport and your immigration and customs forms. The
bottom portion, (index card size), of the immigration form is your temporary visa for stay in Mexico .
Don’t lose it; you’ll need to turn it in once you leave. Once through immigration, you’ll continue on to
the baggage claim area. Pick up your bags and head to customs located at one of the exits. You’ll
have to pick up your bags and run them through an x-ray machine that will check for any items not
permitted in Mexico and items that you should pay a duty tax. All personal items that you plan to take
out of Mexico with you are fine. Items that you plan to sell or that have commercial value are the ones
they are looking for. You’ll also have to push a button for a random inspection. If a green light come
up, you’re free to pass. If a red light comes up, you must place your bags on a table for inspection.
They’ll open your bags and move things around for a physical inspection. The red lights don’t come
up very often. At the exit of customs are automatic frosted sliding glass doors.
Once you come out of the frosted sliding glass doors of customs, start looking for two things. 1) A
change house, to change money into pesos if you need pesos. You’ll need some to start off with
because once you get to Puebla, the dollar is not widely accepted. Mexico is a highly cash based
country, especially in small stores. I would recommend changing around $50 - $100 dollars to start,
depending on your length of stay. If you have a credit card or debit card, you’ll be able to purchase a
bus ticket with it, but have cash as a backup. The second thing you're looking for is 2) a store that
sells refreshments, gum, magazines, etc. and buy a public phone card called a “tarjeta LADA para
teléfono público” (Tar-HETa LAH-Dah PAR-a Te-lEF-on-oh POO-Blic-oh). They sell them in
$30, $50, $100 and $200 pesos. The one for $30 pesos should be sufficient. Save the card to call
us after you've purchased your ticket.
From the customs exit you’ll go to the right and all the way to the end of the terminal. One end dead
ends into a wall and one end dead ends into doors to the outside. There are many doors and
windows that let in natural light on the side that leads to the outside. You’ll go to this end to purchase
your bus tickets. Let me know if you want a picture. Outside the doors is a parking area for buses,
and to one side is another smaller building that has a waiting area and in the far back corner a bus
ticket counter The bus company that you’ll be riding with is called, “Estrella Roja”. Look for the place
at the ticket counter that says, “PUEBLA” and buy a ticket to a bus station called “4 Poniente”. You’ll
have two options, 4 Poniente and CAPU. CAPU is the big bus terminal and you don’t want this one. 4
Poniente is a private bus station only served by buses coming and going to and from the airport. It’s
nicer, calmer and closer, so buy a ticket to 4 Poniente (Cuatro Poniente). A one-way ticket has a
cost of $170 pesos. You can usually pay with credit/debit cards or cash. Buy a one-way ticket (boleto
sencillo). You can buy a round trip ticket (boleto redondo) now, but you don’t save any money and
you have to hold onto and present the ticket stub in order to redeem it for a ticket upon your return.
From the ticket counters turn around in 180 degrees and head outside. There is a small temporary
counter set up for the bus company, Estrella Roja. Present your ticket and they’ll inform you if your
bus is the next one. They’ll call you when your bus is near. Give your luggage to one of the men who
put the bags under the bus and then wait for a luggage ticket. You’ll show the luggage ticket when
you arrive to Puebla and they’ll compare it to make sure you don’t have someone else’s luggage by
mistake and to make sure no one gets your luggage. At the “4 Poniente” bus station in Puebla, we’ll
meet you and give you a small orientation and take you to your host family’s house.
Phone numbers:
Cell phone – dial “045 222 491 2006”
School number – “01 222 271 6880”
Alternative School number – “01 222 228 7058”
If by chance something happens and you don’t have time to call or you’re having trouble getting in
touch with us, go to Puebla and once you arrive you can call us and we’ll meet you at the bus station
within 20 minutes.
Once in Puebla dial:
Cell phone – dial “044 222 491 2006”
School number – “271 6880”
Alternative School number – “228 7058”
If there's any confusion with this, let us know, info@livitspanish.com.